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12" Wheel Bikes
16" Wheel Bikes
20" Wheel Bikes
24" Wheel Bikes
Hours and Location
1-14 days after purchase: Full money back refund if in like new/unridden condition*
15-30 days after purchase: Store credit for full amount of purchase if in like new/unridden condition*
Over 30 days: no returns
* 10% restocking fee on all returned bikes
1-14 days after purchase: Full money back refund if unused and unopened in original packaging.
50% down on a bike or accessory currently in stock, and we'll give you 30 days to pay the balance.
Delivery of bike or part upon full payment.
10% of down payment of full value of bike or part is non-refundable.
We have interest free financing available for purchases over $500, with on the spot credit approvals (plus you get to take the bike home if approved). Ask us about it!
All special order parts or bikes must be paid for in full before the order is made.
10% restocking fee on any special order returns.
All new bikes come with a 1 year warranty against defects on components and accessories.
Frames usually have at least a three year warranty against defects, with variances from manufacturer to manufacturer. Ask about the bike you're about to get.
The Bicycle Shack handles all bike warranties if bought from our store.
There may be labor fees depending on the situation.
Bike parts and accessories have their own respective warranties, but if you bought it at The Shack, then we will take care of warranty claims.
Ask us about financing for any purchase over $500
No interest promotional financing at different price points
We use Synchrony Financial (was GE Capital)